Sunski
Sunski Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunski has 1.4 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Sunski to a friend or colleague.
- Rating Distribution
Pros: Good products lousy cust care lousy website, Nice looking glasses.
Cons: No customer service, Poor quality, Cust service no communication.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunski has 1.4 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Sunski to a friend or colleague.
- Rating Distribution
Pros: Good products lousy cust care lousy website, Nice looking glasses.
Cons: No customer service, Poor quality, Cust service no communication.Recent recommendations regarding this business are as follows: "All the glasses are amazing!", "Where is my order", "Nevered received my 3rd swimsuit", "Good luck trying get a warranty claim!", "Do not buy from this company!".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed my order
Nobody answered the call Nothing to say yet because no one answered the call. No one answered the call
Sunglasses
This company IS GREAT! I love their sunglasses!
The best for eye protection and style!
My daughter who is an avid mountain biker was the one who recommended them! Now I recommend them to all my friends!
User's recommendation: All the glasses are amazing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't received my order⁸
Nevered received my 3rd swimsuit, received 2 that was in the blue package. Never have order from this site and probably would not again , can't get a hold of anyone i would like my swimsuit or a refund, i wished i have gotten a bigger size in the whole piece swimsuit, and the grey one ordered a med and the bottoms is showing your front part to big on the side.dont understand this.
User's recommendation: Nevered received my 3rd swimsuit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received a bathsuit
It would be nice to talk to someone
My Husband ordered me 3 bathing suit and I only received 2 of them, still waiting on the third one, we ordered this last month.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken frame NO response to email claim, twice!
The glasses were around my neck on a Croakie, pulled my T-shirt off over them and the frame broke. 2201 SUN-VL-TBR VELO CE
User's recommendation: Good luck trying get a warranty claim!
Where is my order
Have a human for customer service answer a phone. Nothing looks more shady than poor customer service.
Right now wouldn't recommend Sunski. Get in touch with by text or phone.
User's recommendation: Where is my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake warranty
They offered to send screws. I had to purchase a $8 kit to fix the brand new glasses.
In an attempt to claim the warranty for the first time, the site suddenly did not recognize my password for my account. So, I entered my email to reset the password. I know they have my email because they send me emails all the time to advertise new products. However, I never received a password reset link.
Then, I tried to set up a new account, and it said that it recognized my email and an account already exists. Plus, there's no phone number.
So, there was absolutely no way to reach this company. This is highly illegal and it feels like a class action lawsuit.
- Nice looking glasses
- Warranty is a lie and no customer servive
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey were very easy to deal with.
I left a phone message and email and they responded by email within a couple of hours. Everything was clearly explained.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missing order
No help. No reply except via email. Too cumbersome to write details.
Ordered over 10 days ago, they tell me three times it's out for delivery = got nothing. Now don't answer my issue except with this email survey. Great product, lousy customer care.
Sincerely,
Bill V
Pittsburgh
- Good products lousy cust care lousy website
- Cust service no communication
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid.
Return
Trying to return sunglasses but did not have order number. You have no customer service number so I got the virtual bot and was told that I would have to pay 5 dollars that was refundable to speak with someone.
I should have know better but gave them my debit card and of course it was a scam. They tried to charge my account $50. I immediately called the bank. I still hsve dunglasses snd no way to return them.
Ridiculous.
Now I have to replace my debit card. Angry.
User's recommendation: Do not buy from this company!!
Still not resolved!!!
I ordered the sunski tree line glasses with the side blocks to keep out the Sun and they have already broken one of the side blocks broke right off and I take care of my glasses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder a 2nd pair and add to an order I just put through and wanted to add another pair and you have to go through all this BS they want to charge you and get your credit card info
Worst. Actually, no customer service - but that's giving it too much credit - NO customer service.
I'm appalled. I bought my only pair of Sunski when they first came on the market years ago and have loved them until they broke yesterday. Ordered another pair and then thought I would buy another pair and I would get free shipping. No customer service.
None of the phone numbers online work.
I couldn't even find someone to cancel my order. They suck.
User's recommendation: Find another brand
Order a 2nd pair and add to an order I just put through 4 minutes ago
How the fudge does someone speak with a customer service human? The phone numbers on line do not work and then when you do find a Contact us page they ask for a $1.00 and your credit card info.what the actual ***
User's recommendation: Zero customer service but quality product!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecent order o
This company is difficult to reach even in spite of trying the phone number and nobody answers that. I placed an order and the wrong card was processed and the wrong address for shipping with processed and so I would like to cancel this order entirely.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWebsite is not user friendly. Card used and shipping address wrong
Tried calling, communicating on line to change card and shipping address without success. I have notified my bank to reverse the charges.
User's recommendation: Don't order from this site. Website is not user friendly and they are difficult to get a hold of.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
Haven’t heard anything yet from customer service
Wondering about sale or discount code missed Black Friday sale wondering about another sale really want to order these glasses for my son in law
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